Terms of Service
Last updated: March 7, 2026
These Terms of Service ("Terms") govern your use of the Never Forget mobile application ("App") operated by HIITer ("we", "our", or "us"). By downloading, installing, or using the App, you agree to these Terms.
1. Definitions
- "App" means the Never Forget mobile application provided by us.
- "User" means any individual who uses the App.
- "Content" means templates, item lists, and other data created or stored by Users in the App.
2. Account Registration
The App can be used without registration. However, access to Premium features requires purchasing a subscription through the Apple App Store. Users must use the App in compliance with applicable law and these Terms.
3. Free and Premium Plans
The App offers the following plans:
- Free Plan: Up to 5 templates, core item management features, with ads
- Premium Plan: Unlimited templates, dark mode, forget-tendency analysis, ad-free
Premium is available as a Monthly, Yearly, or Lifetime plan. Please refer to the App Store product page for current pricing.
4. Billing and Refunds
- Premium purchases are processed through the Apple App Store.
- Subscriptions auto-renew at the end of each billing period unless cancelled.
- To cancel auto-renewal, go to your App Store subscription settings at least 24 hours before the next renewal date.
- Refunds are subject to Apple Inc.'s refund policy. We do not process refunds directly.
- The Lifetime Plan grants permanent access upon a single purchase.
5. Prohibited Conduct
You agree not to:
- Reverse-engineer, decompile, or tamper with the App
- Attempt unauthorized access or place excessive load on our servers
- Infringe the rights of other users or third parties
- Violate any applicable law or regulation
- Use the App for commercial purposes without our written permission
- Reproduce or distribute App content without authorization
6. Intellectual Property
All intellectual property in the App — including design, text, images, and logos — belongs to us or our licensors. These Terms do not transfer any ownership rights to you.
7. Disclaimer of Warranties
- We do not warrant that the App will be error-free, uninterrupted, or continuously available.
- Notifications may be delayed or undelivered due to device settings, OS, or network conditions. We are not liable for damages caused by missed notifications.
- Calendar integration depends on your device and third-party services. We are not liable for sync errors.
- We are not responsible for any forgotten items or resulting damages arising from use of the App.
8. Changes and Termination
We may modify or discontinue the App at any time without prior notice. We are not liable for damages arising from such changes.
9. Changes to These Terms
We may update these Terms at any time. Updated Terms take effect when posted in the App or on our website. Continued use after updates constitutes acceptance.
10. Governing Law
These Terms are governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
11. Contact
For questions about these Terms, please reach out:
HIITer
Shinjuku Daishichi Hayama Building 3F, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
Email: contact@hiiter.jp