わすれぼうし ロゴNever Forget

Privacy Policy

Last updated: March 7, 2026

HIITer ("we", "our", or "us") operates the mobile application Never Forget (the "App"). This Privacy Policy explains how we collect, use, and protect information when you use the App.

1. Information We Collect

We may collect the following types of information:

  • Calendar data (only if you grant calendar permission)
  • App usage data (items checked, template usage frequency, etc.)
  • Device information (OS version, device type, etc.)
  • Location data (only for the departure detection feature, only if you grant permission)
  • Crash reports and performance diagnostics

2. How We Use Information

Collected information is used to:

  • Provide and improve App features
  • Generate personalized item suggestions based on your forgetting tendencies
  • Send reminder notifications
  • Prevent misuse and ensure security
  • Produce anonymized aggregate statistics

3. Sharing with Third Parties

We do not sell or share your personal information with third parties except in the following cases:

  • With your explicit consent
  • When required by law
  • To protect the life, body, or property of a person

4. Third-Party Services

The App uses the following third-party services, which may independently collect data:

  • Google Analytics for Firebase (usage analytics)
  • Firebase Crashlytics (crash reporting)
  • Apple App Store (payment processing)

Please review the privacy policies of each service for details.

5. Advertising

The free plan may display ads. Ad providers may collect device identifiers and similar data for ad targeting. You can remove ads by subscribing to the Premium plan.

6. Data Storage

Most data is stored locally on your device. Any data transmitted to our servers is protected with appropriate encryption. You can delete your data at any time from within the App.

7. Permissions

The App may request the following permissions:

  • Calendar access (to read upcoming events)
  • Push notifications (for reminders)
  • Location access (for departure detection)

All permissions are optional. You can change them at any time in your device settings. Certain features may be unavailable without specific permissions.

8. Children's Privacy

The App is not directed at children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the App or website. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy, please contact us:

HIITer

Shinjuku Daishichi Hayama Building 3F, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan

Email: contact@hiiter.jp